Tickets:
Cancellation:
- All sales are final, tickets once purchased are non-cancellable
- If you are unable to attend an event, you may contact us on info@thepianoman.in, on a case to case basis, we may issue replacement tickets. This is completely at the discretion of The Piano Man team
Refund:
- All sales are final, tickets are non-refundable
- Refunds will not be issued if customers arrive more than 15 mins later than seating time (without giving prior information for delays) and seats are released to other patrons
- In case there is any specific discrepancy, please email details and ticket ID to info@thepianoman.in for resolution, on a case to case base, refunds or complimentary tickets may be issued by The Piano Man at the discretion of the resolutions team
Memberships:
Cancellation:
- All sales are final, memberships once purchased are non-cancellable
- If you are unable to attend an event, you may contact us on info@thepianoman.in, on a case to case basis, we may issue replacement tickets. This is completely at the discretion of The Piano Man team
Refund:
- All sales are final, tickets are non-refundable
- Refunds will not be issued if customers arrive more than 30 mins later than seating time (without giving prior information for delays) and seats are released to other patrons
- In case there is any specific discrepancy, please email details and ticket ID to info@thepianoman.in for resolution, on a case to case base, complimentary tickets may be issued by The Piano Man at the discretion of the resolutions team
Virtual Tickets / Support:
Cancellation:
- Subscriptions can be cancelled at any time, cancellation of subscription is effective from the next billing cycle
- In case of any dispute, please email us on info@thepianoman.in
Refund:
- Any billed subscription amount (predating cancellation of subscription) cannot be refunded
- Any amount erroneously billed after cancellation of subscription will be refunded within 7 working days of intimation on info@thepianoman.in
- In case there is any specific discrepancy, please email details and ticket ID to info@thepianoman.in for resolution, on a case to case base, complimentary tickets may be issued by The Piano Man at the discretion of the resolutions team